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Privacy policy
S1N CARE LLC ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.s1ncare.com] (the "Site") and use our services. By visiting our Site or using our services, you consent to the collection and use of your information as outlined in this Privacy Policy.
Information We Collect
We may collect personal information from you when you visit our Site, create an account, place an order, subscribe to our newsletter, respond to a survey or marketing communication, or interact with other features of our services. The types of personal information we may collect include:
- Contact information (such as name, email address, mailing address, and phone number)
- Payment information (such as credit card details, although we do not store credit card information directly)
- Demographic information (such as age, gender, location)
- Skincare and cosmetic preferences and concerns
- Skin type and allergies
- Purchase history
- Product reviews and feedback
- Customer support interactions
- Browsing history and interactions with our Site
- Device and browser information
How We Use Your Information
We use the information we collect for various purposes, including:
- Processing and fulfilling orders for our skincare and cosmetic products
- Personalizing your shopping experience and responding to your individual needs
- Providing product recommendations and personalized skincare routines
- Sending promotional emails about new products, special offers, or other information we think you may find interesting
- Improving our products and services based on your feedback and usage data
- Conducting research and analysis to enhance our marketing strategies
- Developing new products and improving existing ones based on customer preferences and needs
- Detecting, preventing, and addressing technical issues or fraudulent activities
Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties unless we provide you with advance notice, except as described below:
- Trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. These may include shipping partners, payment processors, and marketing agencies.
- When required by law or in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
- To provide you with personalized advertising experiences, we may share certain information with advertising partners.
Security of Your Information
We take the security of your personal information seriously and implement a variety of security measures to maintain its confidentiality and integrity. These measures include:
- SSL encryption for all data transmitted online
- Secure data storage provided by Shopify
- Regular security audits and updates
- Employee training on data protection and privacy practices
- Adherence to industry best practices for data security
We do not store credit card information directly on our servers.
Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. The types of cookies we use include:
- Essential cookies: Necessary for the basic functionality of the Site
- Functional cookies: Enhance your experience by remembering your preferences
- Analytical cookies: Help us understand how visitors interact with our Site
- Advertising cookies: Used to deliver relevant ads and track ad campaign performance
Users are automatically opted in or out of non-essential cookies based on their state regulations. You can manage your cookie preferences at any time through our cookie banner. You can also control cookie settings through your browser preferences.
Your Rights and Choices
You have the right to access, correct, or delete your personal information held by us. You may also opt-out of marketing communications at any time. To exercise these rights or if you have any questions, please contact us at support@s1ncare.com.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or enhancements in functionality of our Site. We will notify you of any significant changes by posting a prominent notice on our Site. It is your responsibility to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Email: support@s1ncare.com
Mailing Address: 823 Congress Avenue, Ste 150-0159, Austin, TX 78767
Last updated: November 6, 2024