Terms of service

Welcome to S1N CARE. These Terms of Service govern your use of our website. Throughout this document, "we," "us," and "our" refer to S1N CARE LLC, a limited liability company registered in Texas, USA.

By accessing our website, you agree to abide by these Terms of Service. We urge you to read these terms carefully before using our services. Your access to and use of our website are conditional upon your acceptance of and compliance with these terms. If you disagree with any part of the terms, you may not access the website, or use our services.

Acceptance of Terms and Eligibility

By using our services or purchasing our products, you agree to these Terms of Service. You confirm that you are at least 13 years old, or have obtained parental consent if you are under 13. You may not use our products or services for any illegal or unauthorized purpose.

Use of Services and Products

We reserve the right to refuse service to anyone for any reason at any time. Certain products or services may be available exclusively online or in our stores, subject to limited quantities and our Refund Policy. You are prohibited from using our site, content, or stores for any unlawful purpose or to violate any laws.

Information Accuracy and Changes

While we strive to provide accurate and current information, we do not guarantee that all information is accurate, complete, or current. Reliance on material from our site or stores is at your own risk. Prices for our products are subject to change without notice. We reserve the right to modify or discontinue any part of our service without notice.

Ordering and Billing

We may limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, credit card, and/or billing/shipping address. You agree to provide current, complete, and accurate purchase and account information for all purchases.

Subscription Services

S1N CARE offers various subscription services for our products. By enrolling in a subscription service, you agree to the following terms:

a) Recurring Billing: You authorize S1N CARE to charge your chosen payment method on a recurring basis for the subscription plan you select. Charges will occur at the frequency specified in your chosen plan until you cancel your subscription.

b) Subscription Management: It is your responsibility to manage your subscription, including updating your payment information, shipping address, and subscription preferences. You can manage your subscription through your account on our website or by contacting our customer service.

c) Payment Method: You agree to maintain a valid payment method on file with us to pay for your subscription. If your payment method fails or expires, you are responsible for updating it promptly to avoid interruption of service.

d) Cancellation: You may cancel your subscription at any time by logging into your account or contacting our customer service. Cancellations must be made at least 7 business days before your next scheduled shipment to avoid charges for that shipment. Please note that cancellation of your subscription will also result in the termination of any historical discounts or promotional offers associated with that subscription.

e) Modification of Subscription Terms: S1N CARE reserves the right to modify subscription terms, including pricing, at any time. We will provide notice of any material changes, and your continued use of the subscription service after such notice constitutes acceptance of the new terms.

f) Failed Payments: If we are unable to charge your payment method for any reason, we reserve the right to cancel or suspend your subscription until payment is successfully processed.

g) No Refunds: Subscription fees are non-refundable except where required by law. In the event of cancellation, you will continue to have access to the subscription benefits until the end of your current billing period.

h) Promotional Offers: Any promotional or discounted subscriptions are subject to additional terms that will be specified at the time of offer.

i) Shipping Method: All recurring subscription orders will be shipped via USPS Ground Advantage to save our customers money, regardless of the initial shipping method chosen at first purchase.

Third-Party Content and Tools

We may provide access to third-party tools or content over which we have no control. You acknowledge that we provide access to such tools "as is" and "as available" without warranties. We are not responsible for examining or evaluating the content or accuracy of any third-party materials or tools.

User-Generated Content and Feedback

a) Feedback and Submissions: If you send us creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise, you agree that we may use them without restriction or compensation to you.

b) Social Media and User-Generated Content: By posting, uploading, or sharing any content related to S1N CARE or its products on social media platforms or tagging S1N CARE in your posts, you grant S1N CARE a non-exclusive, royalty-free, worldwide, perpetual, and irrevocable right to use, reproduce, distribute, modify, adapt, create derivative works of, publicly display, and otherwise exploit such content for marketing, advertising, or any other commercial purposes, in any media format and through any media channels, without any further notice or compensation to you.

c) Rights and Warranties: You represent and warrant that you own or have the necessary rights to grant us this license for any content you share related to S1N CARE. You also acknowledge that your name, username, and/or likeness may be used in connection with such content.

d) Discretionary Use: S1N CARE reserves the right to use or not use any user-generated content at its discretion and may remove any content for any reason.

e) No Obligation: We are under no obligation to post or use any submission you may provide, and we may remove any submission at any time at our sole discretion.

f) Privacy: Any personal information you submit with your content will be treated in accordance with our Privacy Policy.

Privacy and Personal Information

Your submission of personal information through the store or in our stores is governed by our Privacy Policy. We comply with applicable data protection regulations, including the California Consumer Privacy Act (CCPA) for California residents. You agree to take reasonable precautions to keep your personal information safe.

Limitation of Liability and Disclaimers

We do not guarantee that your use of our service or visit to our stores will be uninterrupted, timely, secure, or error-free. Your use of the service or visit to our stores is at your sole risk. We disclaim all warranties, express or implied, in connection with the service.

Our liability is limited to the amount paid by the customer in the last 12 months. We are not liable for any allergic reactions or adverse effects resulting from the use of our products. It is the customer's responsibility to read all product labels, follow usage instructions, and discontinue use if any irritation occurs.

Legal Matters

You agree to indemnify and hold S1N CARE harmless from any claims arising out of your breach of these Terms of Service. If any provision of these Terms is determined to be unlawful or unenforceable, it shall not affect the validity of the remaining provisions. These Terms and any separate agreements shall be governed by the laws of Texas, USA. Any legal disputes will be resolved in the courts of Travis County, Texas.

Refund Policy

For information about returns, exchanges, and refunds, please refer to our Refund Policy. Our Refund Policy is incorporated into these Terms of Service by reference.

Intellectual Property

The S1N CARE name, logo, and slogan are trademarks of S1N CARE LLC. All content on our website, including text, graphics, logos, images, and software, is the property of S1N CARE LLC and is protected by United States and international copyright laws.

You may not use, reproduce, distribute, or create derivative works based upon our trademarks or other intellectual property without our express written permission. Any unauthorized use of our intellectual property may violate copyright laws, trademark laws, and other laws and regulations.

Force Majeure

S1N CARE shall not be liable for any failure or delay in performance of its obligations under these Terms of Service arising out of or caused, directly or indirectly, by circumstances beyond its reasonable control, including but not limited to: acts of God, natural disasters, pandemics, epidemics, quarantines, acts of civil or military authority, fire, floods, accidents, riots, wars, or transportation issues.

Changes to Terms of Service

We reserve the right to update, change or replace any part of these Terms of Service by posting updates and changes to our website. Your continued use of our website or service after any changes constitutes acceptance of the new Terms of Service.

Contact Information

Questions about these Terms of Service should be sent to support@s1ncare.com.

Mailing Address: 823 Congress Avenue, Ste 150-0159, Austin, TX 78767

Last updated: November 6, 2024